FAQ
Q. Where do you ship to?
A. At this time we ship anywhere inside the United States.
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Q. How long will it take to receive my order?
A. All orders are dispatched within 2-3 working days and are shipped with USPS. Typically, standard shipping takes 3-7 business days.
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Q. I'm in a rush. Can you ship my order sooner?
A. If you need your order as soon as possible, simply pop a message in the notes upon checkout to let us know and we'll do our best to ship your order as quickly as we can. Please ensure you select Express shipping.
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Q. What types of aprons do you sell?
A. In the future we will be launching aprons specifically designed for services such as window cleaning, graffiti removal, grounds cleaning, and more.
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Q. Do you offer custom aprons?
A. Not yet- but we will! Please follow us on social media, or subscribe to our emails in order to stay up-to-date on this exciting feature.
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Q. Am I able to find customer reviews anywhere?
A. You can read all of our customer reviews on our 5-start rated Google Merchant page.
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Q. What should I do if I'm not happy with my order?
A. At Apronworx we are committed to providing high-quality products and exceptional customer service. While we do not offer refunds, we are dedicated to ensuring that you are completely satisfied with your purchase. If you experience any issues or are dissatisfied with your order, please reach out to us directly.
We will work with you to address any concerns and find a solution that meets your needs. This may include offering an exchange, replacement, or store credit, depending on the situation. For questions, comments and concerns please email service@apronworx.com
View our full refund policy here.
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Q. What are your aprons made of?
Our aprons are constructed of Poly Duck Fabric, which is a PVC-backed polyester fabric. It has a thickness of 600 x 300 denier. It is a heavy, tightly-woven canvas that is often used for bags, backpacks, luggage, and other custom use-cases. It's water repellent and tear resistant.
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Q. How are your Aprons made?
A. Ensuring that our aprons were not just functional but built of high-quality materials and durable construction was of great importance to us. We spent a lot of time searching for the right manufacturer and are delighted to have developed a relationship with an incredible manufacturer based in Idaho who specializes in high-quality water-proof tools and accessories. We collaborate directly with them to bring our ideas to life.
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Q. Are the aprons machine washable?
A. Yes, all of our aprons are hand-washable. You can wash it with cool or warm water and a mild cleaning agent. You can use a spray bottle or a non-abrasive tool like a sponge or cloth to apply the cleaning solution. Rinse thoroughly and allow the fabric to dry completely, especially before storing.
No machine drying. Air-dry only.
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Q. Any storage considerations?
A. Avoid exposing the PVC coating to excessive sunlight (UV-radiation). For long-term storage, keep in a dry place at a temperature between +50°F and +90°F.
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Q. Can I cancel my Order?
A. If you need to change or cancel your order, please contact our customer service team as soon as possible at service@apronworx.com. We can make changes if the order hasn’t been processed yet.
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Q. How can I contact customer service?
A. You can reach our customer service team through our Contact Us page, via email, or by phone during business hours. We’re here to help!